TERMS AND CONDITIONS

1. ABOUT BEXULMAR

Bexulmar is an online shop operated by Wareloop UG (haftungsbeschränkt), Carl-Zeiss-Straße 8, 21465 Reinbek, Germany. The company is registered with Amtsgericht Lübeck under registration number HRB 27071 HL and is represented by its Managing Director, Mujtaba Haidari.

These Terms of Service apply to purchases made through bexulmar.com. By placing an order through the website, you agree to these terms together with the policies referred to on the website.

2. PRODUCTS AND WEBSITE INFORMATION

Bexulmar offers home and living products and may offer other goods that fall within the business activities of Wareloop UG (haftungsbeschränkt).

We aim to present product descriptions, images, prices, and availability as accurately as possible. Small differences in appearance may occur because of screen settings, photography, natural materials, manufacturing differences, or other normal product characteristics.

Product images are for presentation purposes. The product description shown on the relevant product page forms part of the information available before purchase.

3. ORDERS AND FORMATION OF THE CONTRACT

Products displayed on the website are an invitation to place an order and do not by themselves constitute a binding offer.

When you submit an order, you make an offer to purchase the selected products. A contract is formed when the order is accepted by Bexulmar, for example through an order confirmation or dispatch confirmation, depending on the checkout process used on the website.

We may refuse or cancel an order where reasonably necessary, including where a product is unavailable, payment cannot be completed, the information supplied is clearly incorrect, or an obvious pricing or technical error has occurred. If payment has already been collected for an order that is cancelled, the relevant amount will be refunded.

4. PRICES AND PAYMENT

Prices shown on the website are displayed in the currency indicated at checkout. Any applicable taxes, shipping charges, or other charges that must be paid will be shown before the order is completed where required.

Payment methods available for a particular order are displayed during checkout. Payments may be processed by third-party payment providers. Their own terms and privacy practices may apply to the payment service they provide.

5. SHIPPING AND DELIVERY

Bexulmar ships to destinations for which a shipping option is made available during checkout.

Available shipping methods, charges, and estimated delivery information are shown during the ordering process where applicable. Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for providing a complete and correct delivery address. Additional costs caused by an incorrect or incomplete address may be charged where permitted by law.

More information is available in the Shipping Policy.

6. AVAILABILITY

All orders are subject to product availability. If an item becomes unavailable after an order is placed, we may contact you, cancel the affected item or order, and refund any amount paid for the unavailable item.

7. RIGHT OF WITHDRAWAL

Where you are a consumer and a statutory right of withdrawal applies to your purchase, you may normally withdraw from an eligible distance purchase within 14 days without giving a reason.

The withdrawal period generally begins when you or a person designated by you receives the goods, subject to the rules that apply to the particular order.

To exercise the right of withdrawal, you must communicate a clear decision to withdraw from the purchase within the applicable period. You may contact Bexulmar through the Contact page on bexulmar.com.

Further information is provided in the Returns and Refunds Policy.

Nothing in these Terms limits mandatory consumer rights that apply under applicable law.

8. RETURNS AND REFUNDS

Eligible returns and refunds are handled according to the Returns and Refunds Policy published on bexulmar.com.

Products should be handled only as reasonably necessary to establish their nature, characteristics, and functioning. A reduction in value caused by handling beyond what is reasonably necessary may be taken into account where permitted by law.

Separate rules apply to defective, damaged, incorrect, or non-conforming goods.

9. DEFECTIVE OR NON-CONFORMING GOODS

Customers retain any statutory rights they have in relation to defective or non-conforming products.

If you receive a product that is damaged, incorrect, defective, or otherwise does not conform to the purchase contract, please contact Bexulmar through the Contact page and provide the relevant order information. We may reasonably request photographs or other information needed to assess the issue.

Available remedies depend on the circumstances and applicable law and may include repair, replacement, price reduction, or refund.

10. ACCOUNTS AND CUSTOMER INFORMATION

If the website allows customer accounts, you are responsible for providing accurate information and for keeping your login details secure.

You must not misuse the website, attempt to interfere with its operation, gain unauthorized access to systems or accounts, or use the website for unlawful purposes.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, the website content created for Bexulmar, including text, layout, graphics, and other original website materials, is protected by applicable intellectual property laws.

You may use the website for personal shopping and normal browsing purposes. Website content may not be reproduced, distributed, or commercially exploited without permission except where permitted by law.

12. THIRD-PARTY SERVICES AND LINKS

The website may use or link to third-party services, including payment, hosting, analytics, delivery, or other service providers.

Bexulmar is not responsible for the independent content or practices of third-party websites or services. Their own terms and privacy policies may apply.

13. LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

To the extent permitted by law, Bexulmar is not responsible for losses caused by events outside its reasonable control, misuse of the website, or information supplied incorrectly by the customer.

Mandatory rights and liability rules remain unaffected.

14. PRIVACY

Personal data is handled in accordance with the Privacy Policy published on bexulmar.com.

15. CHANGES TO THESE TERMS

These Terms may be updated when necessary to reflect changes to the website, business operations, services, or applicable requirements.

The version that applies to an order is generally the version available when that order is placed, unless a mandatory legal rule provides otherwise.

16. GOVERNING LAW

These Terms are governed by the laws applicable to Wareloop UG (haftungsbeschränkt) in Germany, subject to any mandatory consumer protection rules that apply to customers in their country of residence.

Any mandatory rules regarding jurisdiction remain unaffected.

17. CONTACT

Bexulmar is operated by:

Wareloop UG (haftungsbeschränkt)

Carl-Zeiss-Straße 8, 21465 Reinbek, Germany

Commercial register: HRB 27071 HL

Managing Director: Mujtaba Haidari

For customer service, order questions, returns, or other enquiries, please use the Contact page on bexulmar.com.